This ISO certification supports CBay’s corporate objectives, while reinforcing a culture of excellence. Quality assurance in CBay’s transcription and healthcare BPO services is of paramount importance.” It has been our consistent endeavor to achieve the same for all our 200 plus client hospitals and over 700 physician practices. Speaking on this achievement, Dinesh Kumar, Director – India Operations and COO, said: “CBayIndia is committed to helping its customers succeed in treating patients with reliable health information delivered punctually. CBay is committed to achieving total customer satisfaction by delivering high quality services within the turnaround time to the clients. This certification acknowledges CBayIndia’s allegiance to quality assurance in healthcare BPO services and processes for healthcare systems, hospitals and physician practices. CBayIndia was evaluated on its commitment to continuous quality management and improvement of Medical Transcription and Healthcare BPO services including application, development, support and maintenance. CBayIndia has been awarded this official recognition by BSI for meeting the guidelines set out by the International Organization for Standardization. Ltd., a leading provider of technology-enabled BPO (business process outsourcing) services for the healthcare industry today announced that it has achieved ISO 9001:2000 certification. Collections & Recovery Newsletter (for Lenders)ĬBaySystems (India) Pvt.
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